RFI Responds: for reports and complaints about the Infrastructure Manager's services to the public
From 8 August 2025, Sale Blu assistance service run by Rete Ferroviaria Italiana will be active at the Casoria - Afragola station. From 20 August 2025, the Melito di Porto Salvo, Castiglione Cosentino, Giovinazzo and Polignano a Mare stations will also officially join the circuit. From 1 September 2025, the service will also be active at the Poggio Mirteto station. In all venues, the free servic...
To accompany people with reduced mobility on board trains and high-speed Blu Jet vessels between Villa San Giovanni and Messina stations. As of 7 August, there will be a new free Sala Blu assistance service for people with disabilities and reduced mobility who intend to cross the Messina Strait. Organised in association with Blu Jet, a subsidiary of Rete Ferroviaria Italiana, to ensure territoria...
free support and assistance will be offered to passengers with reduced mobility and disabilities this is the 16th Sala within the territory, set to be open every day Inaugurated today in the Cagliari station was the Rete Ferroviaria Italiana (FS Group) Sala Blu for assistance services to travellers with reduced mobility and disabilities. Present at the ribbon-cutting ceremony were Antonio Moro – ...
As related to the COVID-19 pandemic, from 1st of May 2022, it is no longer mandatory to use a mask for accessing and stopping in the Sala Blu Office; nevertheless, their use is still suggested, due to the high number of attendance as sites places open to the public. Passengers are reminded to wear FFP2 mask for boarding to all types of trains. The Green Pass is no longer required.