Customer support for accessing infrastructure
RFI Rete Ferroviaria Italiana SpA
Address: Piazza della Croce Rossa 1, 00161 Rome
N.B.: only requests for commercial information on the purchase of infrastructure capacity by Railway Undertakings and other authorised applicants pursuant to Articles 23 and 24 of Legislative Decree No. 112/2015 will be answered.
Information on train path purchase systems
> Astro RU system for requesting national and international train paths:
> Path Coordination System for international path requests
> For international train path requests via One Stop Shop (OSS)
Information on network access systems
> ePIR system for viewing network access information:
Information for issuing Licences and Single Safety Certificates
The authority responsible for issuing licences to undertakings based in Italy is the Ministry for Infrastructure and Transport.
Ministry for Infrastructure and Transport
General Department for Railway Transport and Railway Infrastructure
Via Caraci, 36 – ROME 00157
>> Single safety certificate
The Single Safety Certificate provides proof that the railway undertaking concerned has established its safety management system and is able to operate safely within the area of operations covered. The certificate specifies the type and breadth of railway activities that a railway undertaking may carry out and the area of operations.
The Single Safety Certificate is used:
• by the European Railway Agency (ERA) whenever RUs provide railway services in more than one EU Member State
• by the Italian National Agency for Railway Safety (ANSF) or ERA (it is up to the RUs to decide) when RUs provide railway services only in Italy and up to border stations
All questions and related information, the phases of the relevant procedures and the respective results concerning the issue or updating of the Single Safety Certificate are transmitted via the One stop shop (OSS), which can be contacted at the following internet address: https://oss.era.europa.eu